Leadership training - Keldar Leadership
 

Problem Solving

Home
Hire the Right Staff
Improve Morale
Building Leaders
Improve Productivity
Save Money on HR
Announcements


 

Hire The Right Staff

Email Article To a Friend View Printable Version 

You’re about to make a purchase of over $150,000 – make sure you make the right one!

Hiring a staff person that you pay $30,000 per year will be a cost to you of $150,000 over the next 5 years in salary alone. In addition, you will be spending 10s of $1,000s of dollars more in benefits, training, supervisory time, etc.

The wrong decision will cost you even more in lost customers, lost time, lower employee morale and increased management stress.

It is critical that you hire the right staff EVERY time!

Here are some ways we can help:


1. Assessment Tools and ProfilesHow do you know you’re hiring the right staff member? How can you test their skills, attitude and integrity? These assessment tools and profiles take out the guesswork by assessing each candidate and ensuring they are the right ones to hire.

The Step One Survey

The Step One Survey is the tool employers use to hire people who are honest, reliable, and hard working. Protect your assets. Make Step One the first step in your hiring process. This measures the potential new employee’s attitude towards integrity, reliability and work ethic.

The Profiles Sales Indicator

The Profiles Sales Indicator identifies people with the five key attributes for success in sales by measuring competitiveness, persistence, self-reliance, energy, and sales drive. This tool builds more productive sales teams that break goals while gaining market share and profits.

The Profiles Customer Service Survey

The Profiles Customer Service Survey is used to identify people with good customer service attitudes, knowledge and skills. Because customers go where they are wanted and stay where they are appreciated, customer service is essential to business success.

This survey measures customer service knowledge, assertiveness, persistence, empathy, drive, organization, maturity, creativity, and incentive.

The Profiles Call Center Survey

The Profiles Call Center Survey is used to select people who have the talent and know-how for success in a call center-inbound or outbound. Ideal for assessing training needs, it helps call center managers reduce employee turnover and prevent problems.

This assessment measures the understanding of sales practices, assertiveness, persistence, empathy, drive, organization, maturity, creativity, and incentive.

2. Customized 8 Step Selection Process

We have developed a Customized Staff Selection Process that is based on our 8 Step Selection Process. The process can be built to fit the specific needs of any organization. Whether you are hiring an entry level position or a senior executive, the system can be used to ensure consistency in approach and objectivity in your decision making.

3. Performance Appraisals That Really Work

In this workshop, you’ll learn what makes a review successful, how to prepare for the review, how to communicate on performance, how to set goals and to make commitments and much more.

At Keldar Leadership Solutions, we’re committed to ensuring you have the tools and skills needed to hire the right person – everytime!

For more information, e-mail us at darelbaker@keldarleadership.com or call us toll free in Canada at 1-866-458-5044. Alternate phone (780) 458-5044.





Darel Baker - President

Leadership Training by Darel Baker

View Darel's Bio


 

Our Team


 
Home | Leadership Programs | Workshops | Assessment Tools | Resources | About Us | Contact Us
 Copyright © 2010 Leadership training - Keldar Leadership
 All trademarks and copyrights on this page are owned by their respective owners.