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Improve Productivity and Quality
Are your people as productive as possible? Are you
struggling with quality control problems?
You have a lot of people working for you, and their
productivity and the quality of their work are the key to your organization’s
success.
We’ll help you analyze and correct your staff productivity
problems with our industry-leading assessment tools and workshops.
Assessment Tools
The Step One Survey
The Step One Survey is the tool employers use to hire people who are honest, reliable, and hard-working. Protect your assets.
Make Step One the first step in your hiring process. This measures the attitude
towards integrity, reliability and work ethic of the potential new hire.
The Profiles Performance Indicator
The Profiles Performance Indicator is a great management tool
that measures five key behavioural factors and their impact on seven critically
important aspects of success in business. It helps to effectively understand,
motivate and manage. This measures the behavioural tendencies in the following
critical, job-related competencies and provides suggestions for improving
performance:
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Productivity
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Quality of
work
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Initiative
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Teamwork
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Problem
solving
The Profiles Sales Indicator
The Profiles Sales Indicator identifies people with the
attributes for success in sales by measuring competitiveness, persistence,
energy, and sales drive. This tool builds more productive sales teams that
break goals while gaining market share and profits.
This assessment measures the five key qualities that make
successful salespeople:
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Competitiveness
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Persistence
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Self-reliance
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Energy
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Sales
drive.
The Profiles Team Analysis
The Profiles Team Analysis is the tool for building effective
teams that achieve the results you want. The analysis shows a team’s strengths
and warns of areas where the team is deficient. This tool assures team goals
are reached and exceeded.
The Profiles Customer Service Survey
The Profiles Customer Service Survey is used to identify
people with good customer service attitudes, knowledge and skills. Because
customers go where they are wanted and stay where they are appreciated, customer
service is essential to business success.
This measures
The Profiles Call Center Survey
The Profiles Call Center Survey is used to select people who
have the talent and know-how for success in a call center-inbound or outbound.
Ideal for assessing training needs, it helps call center managers reduce
employee turnover and prevent problems.
This assessment measures
The CheckPoint 360 Degree Competency Feedback System
The CheckPoint 360 Degree competency Feedback System gives
managers information for becoming more effective. “Full-circle feedback” helps
them improve job performance and grow in eighteen essential aspects of
management.
This assessment tool is designed as an ongoing process to be
used at key intervals to monitor progress and performance.
It measures
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Communication
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Leadership
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Relationships
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Adaptability
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Task
management
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Production
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Development
of others
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Personal
development
The CheckPoint SkillBuilder Series
The CheckPoint Skill Builder Series provides action follow-up
to the CheckPoint feedback system. They consist of Tips and Action Steps for
improving managerial performance. This series is an organized, self-paced,
self-study professional development made of up of thoroughly researched material
that helps managers improve their performance. This easy to use development
program is conveniently available on the Internet.
Workshops
We offer a range of workshops to help you improve productivity
and quality. Here is a partial list:
To find out more about our workshops and assessment tools, you
can contact us email us at
darelbaker@keldarleadership.com or call toll free in Canada at
1-866-458-5044. Alternative phone number is (780) 458-5044.
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