Supervising Others

The Supervising Others module will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Communication Strategies

The Communication Strategies module will help participants understand the different methods of communication and how to make the most of each of them. Some of the topics covered are:  Barriers of communication and how to overcome them, develop a method to increase communication skills, Active and attentive listening skills.

Teamwork and Team Building

The Teamwork And Team Building module will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. This module looks at team building activities, strategies fro setting and leading team meetings and detailed problem solving strategies to solving team problems.

Trust and Resilience Development

This module will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.  Some of the tools provided in this session are how to build relationships based on trust, how to be resilient, and how to accept and manage change. 

Time Management

The practice of time management requires focus and conscious planning to help win back control of your busy day, and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of the mind and space around us, we are able to overcome time management barriers.

Change Management

The Change Management module will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This session will also offer participants a clearer understanding of how change is implemented, as well as some tools for managing their reactions to change.

Conflict Resolution

This module will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground.

In addition, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.

Developing Emotional Intelligence

Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us.

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence session will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically.